January 30, 2012
Four new online course modules offered
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November 1, 2011
By:Cynthia Furey
With a modest bump in sales predicted, dealers dish on drumming up seasonal sales
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October 21, 2011
By:Bruce Steever
Q&A with Systematyx business development guru Dave Waugh
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October 4, 2011
Seminars available free to Dealer Expo and American V-Twin Dealer Show attendees
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July 26, 2011
Online training helps sell seats
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 | May 23, 2011
By:Bruce Steever
To make the most Gen-Y employees, a powersports industry employer must be willing and able to engage them.
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May 4, 2011
Consumers more forgiving of a bad customer service experience if they have historically received good service in the past, according to American Express Global Customer Service Barometer study.
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April 1, 2011
From showroom layout to customer service, here are some innovative sales tactics from this year's Top 100
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March 22, 2011
Dealer staff can show customers photos and videos of Yamaha PWCs being used on the water.
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