THREE DIFFERENT PEOPLE called me in the last month, all wanting to talk about the same topic: how best to downsize a dealership. One caller was the editor of a po
A.D. Farrow's new Harley-Davidson/Buell dealership in Sunbury, Ohio, deserves a closer look. Literally. In fact, the dealership looks so good it won the &quo
PLAN, EXECUTE, CONTROL, EVALUATE. These are the basic strategic management principles that, when done right, keep dealers and managers at the top of their game. B
OK, so 2008 looks like it's going to be a tough year, one that will demand cost cuts and increases in productivity if you want to hang on to your margins at
EVERY ASSOCIATE IN YOUR DEALERSHIP has a specific, assigned role, right? From the parts counter person to the service advisor, from your business manager to your
IF YOU WERE STARTING YOUR DEALERSHIP OVER, FROM SCRATCH, WOULD YOUR TABLE OF ORGANIZATION LOOK THE WAY IT DOES TODAY? Maybe you are starting your dealership from
ONE OF THE SPECIAL joys of riding a motorcycle is finding a lonely road in the middle of nowhere. There’s no traffic, the towns are miles apart, and it&rsqu
DEAR GRANDMA and Grandpa, I hope things are going good up there in Heaven. Spring is here, and that’s always a good thing for us in the motorcycle industry.
WHAT DOES A motorcycle rider look like? Or an ATV enthusiast? Do they wear their hair a certain way? Do all men have mustaches? Do all women wear lots of dangling
