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Dealernews Digital Edition
The Learning Experience
Dealer Expo Updates
Federal authorities crack down on bogus 'Fair Guide'
MIC names Blackwell chairman, Burleson vice chair
Dealer Expo: Lots of options for riding and driving
Rider communication systems adding features to broaden appeal
Dealer Expo: That's a wrap!
Jan 1, 2009
A One-Stop Service Shop
motorcycle repair motorcycle maintenance service service department rebuild motorcycle restoration winterizing In the last two months I&apo
Nov 1, 2008
Out With the Old? Not Exactly
Dirtbike Dirt bike Motorcycle repair Motorcycle maintenance Service Service department Chopper Rebuild Motorcycle restoration I own thr
Oct 1, 2008
Good News, Bad News, Dirty News
dirtbike dirt bike motorcycle repair motorcycle maintenance service service department When you have to deliver bad news to a customer, it&ap
Sep 1, 2008
On Task for the Off-Season
motorcycle service motorcycle repair motorcycle technician motorcycle mechanic FOR MANY SERVICE DEPARTMENTS around the country, a shift is abo
Aug 1, 2008
Top 20 Traits of a Professional Motorcycle Technician
Courtesy of the head powersports instructor at a technical college, and yours truly I HAD A GREAT CONVERSATION with Bob Monroig last month
Jul 1, 2008
Who Are You Going to Fire?
MOST SHOPS ARE SEARCHING for ways to reduce expenses. If a department is experiencing a substantial downturn in customer traffic, it may be necessary to thin the
Jun 1, 2008
Everyone Deals With Irate customers sooner or later. They can ruin your day. I still remember the customers who went ballistic on me more than 10 years ago. Back
May 1, 2008
Our Most Precious Metal
Few Accessories are more commonly found on customized motorcycles, ATVs and UTVs than those made out of billet aluminum. That said, few people working in parts or
Apr 1, 2008
Don't Puke On The Customer
BY NOW YOU PROBABLY HAVE YOUR spring cleaning done. You've cleaned out your wreck and take-off parts that were cluttering up the back room. You've insta
Mar 1, 2008
Dave Koshollek's PowerPoint On Selling Service
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Road-tested: REV’IT, Arai, Leatt adventure-touring gear
UNLESS YOU LIVE under a rock, it’s pretty clear that adventure touring is the 'next big thing' right now.
Online vehicle sales cheat everyone
A COUPLE OF MONTHS AGO I received an email from a dealer on the West Coast complaining about the continued lack of federal and state enforcement of laws governing
Don’t let W-Time turn into ‘WTF?!’ time
BY NOW, YOU'RE smack-dab in the middle of the busy season. Now is when the service department should be knocking down the highest revenue of the year.
Attention, dealer principals: This lesson is for you
DOES YOUR DEALERSHIP have an owner marketing plan for the fast approaching third and fourth quarters of this year?
Drowning in a sea of 'sameness'
IS IT JUST ME, or are all motorcycle shops starting to look the same?
Dealernews Digital Edition
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