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What we can't count on
I’ve been watching a lot of dealer commentary lately, and I have the distinct feeling that most of you are ready to pounce. Some of you would…If cred
Golf and bad restaurant seating give me the bell-bottom blues
Dear Grandma and Grandpa, I hope y’all are good up there in Heaven. We are burning up down here in Texas. Well, maybe not “burning up,” but it&r
The road to YES: Three skills you must master to succeed in sales
LET’S HOPE you’re not the average salesperson. Because, according to The Sales Board Inc.’s study of more than 16,000 customers and 300 salespeo
How are your phone skills?
I was recently attending a dealer 20 group meeting where the homework assignment had been to call the service and sales department for the dealer on the roster be
You will grow old; you can grow rich
I feel rich. I met my wife, Theresa, while working at a Harley dealer show 16 years ago (she worked for The Motor Co. at the time) and she’s been the highli
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