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The Learning Experience
Dealer Expo Updates
Dealer Expo welcomes the Retail Owners Institute
ROI to combat 'Retail Darwinism' at 2014 Dealer Expo
ADP Lightspeed hires former Amex exec to lead learning program
Dealer Expo early registrations already top 2,000
Roadsmith to sponsor trike ride at Sturgis Buffalo Chip
Performance PowerSports: Watch and learn
KURT MECHLING is a watcher. A watcher’s a guy who sees what’s happening outside of his store and outside of his business and then turns his observatio
Why customers hate the 'we can order it for you' phrase
SOME KID AT MY LOCAL shop recently told me, “We can order it for you,” when I needed a new rim for my KTM950 SuperEnduro. My standard reply to this ho
Dealer Lab: First quarter profit climbs 18 percent
THE DEALER LAB is a joint effort between Dealernews and Bill Shenk/PowerHouse Dealer Services, which purchased a Punta Gorda, Fla., dealership in 2009 to return i
Sportbike financing returns via installment loans
HEIDI BYERS IS finance director for the RideNow Powersports network of 24 dealerships with corporate headquarters in Tempe, Ariz. So she knows how difficult obtai
New gear for young off-road riders
GMAX GM39Y Full-face helmet This DOT-approved street lid has a youth-sized shell specifically designed for smaller heads. The helmet features an anti-scratch shi
Ducati dealers welcome new supersport, retail concept
THE MOTORCYCLE PRESS has been unanimous in its praise of the new Ducati 1199 Panigale and Panigale S, retailing, respectively, for $17,995 and $22,995. “The
Trikes go mainstream with new dealer channel, growing customer base
TRIKES HAVE LONG BEEN the Rodney Dangerfield of powersports. Three-wheelers transitioned from mainly serving commercial purposes to being the purview of retirees,
Boy Scouts trailblazing a new customer base
Holly J. Wagner
WHAT IF YOU COULD find a program that each year trains hundreds of young ATV and PWC riders — your next generation of customers — on safe riding, with
Dealers report healthy sales in supersports, beginner sportbikes
AFTER A POLARIZING recession, a market’s middle is often the last to recover. This year’s rebound in sportbike sales, for example, seems to be occurri
Friends and family influence customer buying decisions
THIS MAY SOUND CRAZY, but I’m finding more and more similarities between the golf industry and the powersports industry. It all started when a friend of min
Harley wrench a 'great flat-rate time saver'
From JIMS comes the No. 977 steering head lock nut wrench made exclusively for Harley-Davidson FLHs from 1994 onward. The company says that the tool is a “g
AMSOIL reformulates greases for better resistance
AMSOIL has reformulated its synthetic multi-purpose and synthetic water-resistant greases to improve resistance and protection from the elements. The company has
Servicing trikes can give you a competitive edge
TRIKES HAVE BEEN AROUND for a long time. When they debuted back in the early 1900s, they were destined for primarily commercial purposes, used to transport items
Social media: You don't have to be everywhere, says Brad Cannon
Off-road enthusiast and Powersports Marketing’s VP of operations Brad Cannon knows a thing or two about online activity — and dealers seem to agree. A
Column: Mike Vaughan
Royal Enfield's Bullet train
WHILE MOST MOTORCYCLES are getting faster, quicker, sleeker and better handling than the previous year’s models, one brand bucking that trend and doing so q
Column: Mary Slepicka
Where's the Dealernews staff?
IT'S HARD TO COVER a continent from one side of it. When I arrived at Dealernews 12 years ago, roughly 43 percent of the powersports “industry” —
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The card read 'WOMAN'
A couple of months ago I finally renewed my membership in a particular organization. (Yes, I’d let it lapse, but due to some personal reasons I forgot and l
Service generates profits beyond parts counter
A dealership’s reputation has a lot to do with how its service department performs.
Do the math: premiums can spur interest and drive traffic
During this past winter I was contacted by a dealer who’d recently bought an underperforming store struggling to generate floor traffic.
Life goes on: From baggers to blessed events
DEAR GRANDMA AND GRANDPA, I hope y’all are fine up there in Heaven. We are fine down here in Dallas. The long stinkin’ winter is finally over and I am
Start your engines, er, entries!
The reason I love this gig is not because of the motorcycles, or the PG&A, or the racing, or the events. It’s because of the dealers. I get no bigger ki
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