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The Learning Experience
Dealer Expo Updates
Why every dealer should enter the Top 100 competition
Here's the plan for Dealer Expo 2014
Formula for success: Measure twice, cut once
Time and money: Are we using them wisely?
A special meet-and-greet in Chicago
Cycle Center of Denton's solid fan base
WE HEAR IT ALL THE TIME: Maintaining a welcome, friendly atmosphere is the key to success. Dealers who treat their customers like family are generally rewarded wi
DMS providers turn to service in the 'cloud'
In less than two years, hundreds of dealers have discovered the joy of cloud computing: a dealer management system that accesses data over the Internet from a rem
Dealer Lab: April financials take a downturn
EDITOR’S NOTE: The Dealer Lab project is a joint effort between Dealernews and PowerHouse Dealer Services, a consulting firm run by former dealer Bill Shenk
On Texans, jobs and building baggers
DEAR GRANDMA AND GRANDPA, I hope y’all are doing good up there in Heaven. We are doing swell here in Dallas, which is as close to Heaven as I’ll get
ICON at Ten: We talk with Kurt Walter
ICON has been one of the most successful yet divisive brands in the business. By focusing on a segment of the riding population that was at best under-represented
Ryca: DIY customs, on a larger scale
What Ryca Motors does with a Suzuki Boulevard S40 is a little like alchemy. With one of the company’s CS-1 cafe racer conversion kits, the average enthusias
Vintage restorations important sideline for San Diego motorcycle dealer
SAN DIEGO, Calif. - There are not a lot of dealers who, in addition to their regular line of motorcycles, sell and service vintage motorcycles. Many dealerships e
Vintage motorcycles: What's after British iron?
THE VINTAGE MARKET, like the rest of the motorcycle industry over the past four years, has undergone significant change. Though hard numbers aren’t readily
S&S Cycle revamps Big Fin cylinders
S&S Cycle has announced that it has redesigned its Big Fin cylinders for late-model Harley-Davidsons (1999 to present). The company claims that improvements m
Harley adds to distressed leather seat collection
Harley-Davidson has added to its Distressed Brown Leather Collection the Badlander seat, made of weathered brown leather. The vintage-style seat offers a low, lea
Shock value: Why dealers need to understand suspension
At Progressive Suspension's La Palma, Calif., headquarters — it houses corporate offices, R&D, production capabilities and warehousing — the a
Hardware: Know your grades
TWO POPULAR TRENDS in the vintage business involve pulling crusty old bikes from the brink of despair to resurrect them into cool café or bobber machines.
Snap-on's cordless wrench goes mini
The 1/4-inch Square Drive Micro Cordless Impact Wrench (CT525) may be small, but it doesn’t sacrifice in power, according to Snap-On Tools. It features an o
Clymer updates Volusia/Boulevard manual
Clymer’s updated Volusia/Boulevard C50 manual M260-3 covers the Suzuki Boulevard C50 from 2001 to 2011 (the previous book only covered the model to 2008) an
Converting non-riders into riders may be a waste of time
THERE ARE 3.6 motorcycles in use for every 100 people living in the U.S. This exploits the importance of targeted marketing. It also illustrates that when you mar
AMA's Tigra Tsujikawa: Women riders no longer a niche
TIGRA TSUJIKAWA is the power behind the AMA’s International Women & Motorcycling Conference, the 2012 edition of which will be held July 26-29 in Carson
From the Editor
Asking for a business loan requires new tactics
THIS IS AN UNSCIENTIFIC OBSERVATION, but it looks as if retail has turned the corner. At this time last year, our editors were posting online several stories a mo
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You call it 'fly-over country,' but I call it home
In the last six months I have heard people refer to the geographical area between New York and California collectively as “the fly-over states.” Now,
DealerLAB: 2013 earnings up 76 percent but ...
... December move takes time away from sales PUNTA GORDA, Fla. — Bill Shenk’s Destination Powersports dealership finished the year ended Dec. 31, 201
Dyno discipline: 10 tips for consistent results
Obtaining consistent dynamometer test results requires disciplined actions when setting up the vehicle and performing the tests themselves.
How to grow your herd (and keep the fence intact)
MANY FACTORS contribute to a dealership’s ability to achieve continual growth year after year, but one of the biggest and most influential components is the
A love letter to the custom bike industry
Dear Custom Motorcycle Industry, I’m writing you today out of much love and respect.
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