Steve Seltzer Honda — 3-time winner
Owner: Steve Seltzer
Location: Altoona, Penn.
Store size: 14,300 sq. ft.
Vehicle brand: Honda
It’s the little things that illustrate Steve Seltzer Honda’s commitment to what it calls T.C.S. — Total Customer Satisfaction. For one, its service department works as a well-oiled machine, striving to provide on-time service. And upon walking through the dealership’s doors, you’ll not only find a display of safety literature (free of charge), but you’ll be greeted by a smiling receptionist. Outside of the store, events like motorcycle rides benefit the Promise House for autistic children, as well as organizations that help in fighting Multiple Sclerosis. The store will set up tables, chairs, coffee and cookies for riders before they begin their journeys.