A compilation error was found in the Canadian OEM Report Card table published on page 8 of the January 2005 issue of Dealernews. The error affected only the scores, and in some cases the relative ranking, of Suzuki. It did not affect the scores of other OEM suppliers. The correct Suzuki Canada scores are:
*Corrected score raises Suzuki Canada to fifth place among the Canada OEM suppliers rated.
**Corrected score raises Suzuki Canada to second place among the Canada OEM suppliers rated.
***Corrected score raises Suzuki Canada to first place among the Canada OEM suppliers rated.
The 2004 Dealernews OEM Report Card studied the relationship between powersports dealers and their OEM suppliers, and how those relationships are affected by various elements such as product quality and dealer support programs. Franchised dealers were asked to rate their vehicle manufacturers according to the criteria listed above and on a simple scale of 1 (lowest score) to 10 (highest score). Forty-seven dealers in Canada, including seven Suzuki Canada dealers, returned completed and verified surveys (incomplete and nonverified surveys were not counted). Data represent average ratings across brands and regions and should be considered for informational purposes only; the sampling is a non-scientific one.