NORFOLK, Va. -- A former Amazon product manager and two ADP managers are among new hires at Dominion Powersports Solutions as the company prepares for the the full launch of its DX1 business platform.
David Nesbitt, formerly of online retail giant Amazon, joins Dominion Powersports as its senior product manager for e-commerce. Nesbitt will oversee the creation of dealer e-commerce products for DX1. At Amazon, Nesbitt was responsible for product design of the online retailer’s shopping cart, checkout and personalized recommendations platform. Prior to Amazon, he worked in product development and management roles at Dell, Comcast Communications and Boeing.
Leading the DX1 technical support team will be Juli Howarth, with more than 20 years of experience in infrastructure development and management experience. Howarth previously worked with IBM and Microsoft, and later served as director of technical support for Cobalt’s Dealer Services/ADP. While there, she was responsible for technical support services for North America and Canada, with a team of more than 100 representatives and managers.
“She has a track record of success in creating and managing exceptional services and support teams both in the United States and internationally,” said Al Jenik, director of customer experience for Dominion Powersports Solutions, and chief architect of the DX1 service and support strategy.
Leading the DX1’s implementation team will be former ADP manager Michael Anderson, who managed hardware and software upgrades across North America in the car and truck industry before joining Dominion Powersports.
Anderson has led project management teams across several industries, creating process-driven policies and best practices for software delivery teams. Most recently at ADP Dealer Services, he developed expertise in all aspects of dealer operations and how those processes can be successfully executed through a dealer management system.
“Michael’s strong history of leading DMS install and training teams will enable our customers to experience a smooth transition to the DX1 platform,” Jenik said.
From a press release. Posted by Vince Guerrieri