CORONA DEL MAR, Calif. – Gart Sutton & Associates Inc. announces its fall schedule of one- to three-day management workshops in Denver.
“Learning a process does nothing unless it gets implemented and maintained,” states Steve Jones, course developer and trainer. The interactive verbal, written and visual training is designed to make students become active participants to increase learning retention and drive implementation.
Students will learn the latest best business processes to increase productivity, profitability and customer retention. They will analyze actual dealer 20-club data composites to gain knowledge of the measurements required for effective management and employee accountability. GSA provides current dealer and industry benchmarks as baselines for goal-setting and performance tracking. The workshops also cover personnel management components such as recruiting, hiring and motivating employees. Participants receive comprehensive workbooks and CDs containing forms and job aids.
This year’s workshops/dates include:
- Parts Management: Aug. 25-26
- F&I Level 1: Aug. 25-26
- Service Management: Sept. 8-9
- Service Advisor: Sept. 10
- 5 Profit Centers (dealership management): Sept. 29-Oct. 1
- F&I Level 2 (new): Sept. 29-30
Posted by Vince Guerrieri