1-Time Winner
Owner: Larry O'Neal
Location: Farmers Branch, Texas
Store Size: 28,000
Years in Business: 43
Vehicle Brands Carried: Honda, Suzuki
URL:
www.hondasuzukinorth.com
Strengths: The store makes customer interaction a priority. The salespeople's desks are in the middle of the showroom, divided by smoked glass; the parts counter is split into three minicounters, making it easier for P&A employees to work the floor; and a TV in the waiting area can show a live feed of bikes being dyno-tuned. The store is good to its employees also: free training, paid vacation, 401K with 3 percent match, and health plans in which it pays half the premium.
