Missouri Store Ties For Second Place in Top 100 Competition

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This store, one that tied as second runner-up to the grand prize during Friday night's Top 100 gala, completely reflects co-owner Garrett Paull's former life as a Navy man and commercial pilot. As one Top 100 judge says, he "truly cares about his community."

Outside this multiline dealership is a 125 ft. flagpole bearing a 30 ft.x 60 ft. American flag that serves as a beacon for customers and demonstrates his patriotism. In one community event, the Paull's used the dealership as a collection point for the Cell Phones for Soldiers campaign. The drive collects cash and old cell phones, the latter of which are recycled for cash, with the money going for prepaid calling cards for deployed soldiers.

Powersports of Joplin groups each of its brands on the sales floor so it gives customers the feeling of three different dealerships. P&A that is merchandized according to the type of vehicle. Customers who don't want to or don't have time to talk to a parts counter employee can use the newly added "catalog bar," which features a bank of distributor books from which the customers can place orders. (The owners say that this addition has boosted P&A sales.)

Employees of Powersports of Joplin enjoy performance-based bonuses as well as a subsidized membership in a local fitness center. The store regularly holds contests where workers from the various departments band together to win prizes. On the community relations side, the shop is a sponsor or many groups, including the Choppers 4 Children rally, an event that raised nearly $50,000 for the Children's Miracle Network. The store is also the presenting sponsor for the chamber of commerce Young Professionals network.

The Route 66 Vintage Motorcycle Club, a group that includes many local and influential businessmen, holds its monthly meetings at the dealership.

— Dennis Johnson