Otis Cycle wins Community Improvement Award

Publish Date: 
Feb 22, 2011

The Rittman [Ohio} Area Chamber of Commerce has bestowed a Community Improvement Award on Otis Cycle, which moved from its longtime location a year and a half ago to take over a former auto dealership site.

The 15-year-old business sells and services motorcycles and sells PG&A. It started as an online retailer and grew into a physical shop. Owners Jim and Sue Miller are proud of the award and the move.

"It's wonderful to see everything we do finally paying off," Sue Miller told the Daily Record.

In the mid-1990s, "The Internet started to explode, and I got in and put Harley parts on the Internet," Jim Miller says. "But there were no bikers there. I could hardly sell anything."

So, he started taking his stuff to flea markets to sell. At the time he was a union steelworker. He and his wife put the computer in a spare bedroom, rented storage units and wrapped and shipped parts from their garage.

"Through the late '90s I was selling so much I could not keep up," Jim Miller says. "I used so many storage units the owner said it would be cheaper for me to buy the place." He did, and moved his business operations to the site, which had 150 storage units.

When the economy was booming, Miller didn’t have time for walk-ins. More recently, the storefront has let him add motorcycle sales and service on all makes of motorcycles, ATVs and snowmobiles.

Posted by Holly Wagner