Top 100 2010 Best Service Department: Rexburg Motor Sports


Best Service Department

Rexburg Motor Sports

5-time winner

Owners: Jared Burt, Brad Ball, Allen Ball

Location: Rexburg, Idaho

Store size: 45,000 sq. ft.

Vehicle brands: Arctic Cat, BRP/Can-Am, Honda, KYMCO, Polaris, Suzuki, Yamaha

Rexburg Motor Sports service opens an hour early. Customers pull up to a covered, well-lit area with a platform lift that recesses into the dock. Check-in inspections include a VIN verification to check for recalls. The store’s Full Mod Shop can be seen from a big window (as can its dyno room). A specialist works on engines, chassis and suspension mods, and gives suggestions. Most repairs are done within 24 hours, and the service writer keeps customers updated by calling or texting.