Triumph launches round-the-clock customer service

Publish Date: 
Nov 14, 2013

ATLANTA, Ga. - Triumph has launched a 24/7 customer support initiative covering the United States and Canada with tech support, motorcycle advice and, if necessary, roadside assistance.

The service will operate 365 days a year. It can be reached at 888-284-6288 or via a Live Chat button on shop.triumphmotorcycles.com.

“Like us, Triumph owners are passionate about the brand and the motorcycle lifestyle,” said Greg Heichelbech, CEO of Triumph North America. “Our dealers and Triumph owners think about motorcycles when they’re awake and dream about them when they’re asleep. We want to be there to support them at any time, even when they can’t sleep because they have a burning question.”

Triumph’s previous customer support hours were 8:30 a.m. to 8 p.m. Monday through Friday and 10 a.m. to 6 p.m. Saturday (EST)

A brief video introducing Triumph’s 24/7 Customer Support,  featuring Team Empire freestyle riders Nick Apex and Ernie Vigil, is on view here: http://www.youtube.com/watch?v=Flb8tg9I988