Yamaha motorcycle mechanics from dealerships in 17 countries recently gathered at the Yamaha Resort in Kakegawa, Japan, to compete in the Yamaha World Technician Grand Prix 2007 (WTGP). Christopher Scott Sirucek of Ray's Sport & Cycle in Grand Rapids, Mich., took home third place honors.
Started in 2000, WTGP is intended to raise the service people's consciousness of their important place in the global Yamaha group, stimulate the desire for improvement and build and strengthen the worldwide Yamaha service network.
The contest was designed to judge the mechanics in the areas of "proper service knowledge and skill," "providing service that communicates the appeal of the products" and "providing friendly customer service." To judge these skills, contestants are tested in (1) motorcycle repair knowledge and theory, (2) troubleshooting and repair on actual motorcycles and (3) skills for dealing with customers. The winners are decided on the basis of cumulative points in the three test areas.
Twenty-one competitors took place in the recent GP, which was divided between a sports model class and a commuter/business model class. The winner of the sports model class was the Italian representative, Massimiliano Cordeschi, with second place won by the German representative, Tom Lischitzki and third won by Sirucek from the U.S.
The commuter/business model class winners were the Indonesian representative Dewa Putu Gunawirawan (First), the Chinese representative Wei Gang (2nd) and the Indonesian representative Djarot Imam Kristanto (3rd).
"We are proud of Christopher's achievement and of his making the podium in this unique international competition," Yamaha's Kevin Foley tells Dealernews.
The 21 Service contestants from 17 countries with YMC's President Kajikawa.