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Dealer Expo Updates
Spectro names Alex Josefson president as Miller retires
ADP Dealer Services to become CDK Global after spinoff
Kawasaki pavilion at Dealer Expo will be a special training oasis for all dealers
MMI brings diagnostics training program to 2014 Dealer Expo
Sta-Bil additive protects above, below fuel line
Beattie: What automotive does that powersports still needs to do
WHEN I HEARD that Kawasaki had once again dipped into the auto industry talent pool to hire its most recent sales and marketing executive, I was curious about why
Tucker Rocky reflects the aftermarket's upbeat mood
What a difference a year makes. We knew last weekend would be an interesting one, as it was the first coming-out party for Tucker Rocky since it had merged with M
One in four: more women -- and more younger women -- are riding
WHEN I STARTED RIDING 50 years ago I never thought much, if at all, about the gender of other motorcyclists. I just assumed they were men. In the 1980s, when I be
Fixing F&I means getting out of your own way
WHEN WE FIRST STARTED Dealership University in 2004, before the creation of Powersports Marketing, we focused exclusively on training dealers in all aspects of op
Think you know it all? Do your homework so you know enough
'TIS THE SEASON for new motorcycle releases and the accessories that accompany them. In that regard it doesn’t hurt to ask ourselves, “What do my
Honda revives all-purpose middleweight CBR
WESTLAKE VILLAGE, Calif. - Remember the CBR600F2/3/4? Honda’s middleweight sportbikes earned a solid reputation by combining competitive performance with da
Harley turns new page in history with LiveWire e-bike
HARLEY-DAVIDSON this week unveiled a bombshell in the form of its first electric motorcycle, named Project LiveWire. As the news broke across endemic and non-ende
Record rebound at Dealer LAB: 76 units sold in April
PUNTA GORDA, Fla. -- April was a huge turnaround month for Destination Powersports as the dealership sold a record 76 new and pre-owned units and posted a net inc
Promises and bird dog fees: Ways to nurture referral business
Ever heard of Joe Girard?
50 years of business at Buddy Stubbs H-D
With July 2014 being the kickoff to the Dealernews 50th anniversary in June 2015, I felt it fitting to interview Jack Stubbs, one of the owners at Buddy Stubbs Ha
Some problems are easier to solve than others
DEAR GRANDMA AND GRANDPA,
Who will buy the new VFR800?
TEMECULA, Calif. – We recently had the opportunity to join Honda’s media launch for the new 2014 VFR800 Interceptor.
BMW re-focuses racing strategy -- on customers
FONTANA, Calif. – In front of a gathering of Southern California dealers and their customers, BMW’s Parts and Accessories Manager Mike Hernandez outli
MIC raises the collective voice in Washington
WASHINGTON, D.C. – Dealers have taken the lead – sort of – at the Motorcycle Industry Council. About 350 dealers are now members of the MIC, 80
The Tesla effect on future motorcycle sales
YOU WOULD HAVE to be living a pretty insular life not to be aware of the changes in the way automobiles are being sold. The business model of manufacturer-to-deal
Steps to the sale: A process to get you going
IN MY April article, I covered the importance of having a training plan and continuously improving it. Having a training system in place separates elite dealers f
We need a favor. OK, two favors
BY THE TIME you read this, hopefully you will be taking a 10-minute breather from all the traffic you’re getting through the front door, at the service entr
Sell more custom work by being 'Magnificent'
THE 1960s movie “The Magnificent Seven” is a timeless western that I love to watch over and over. Yul Brynner, Steve McQueen, Charles Bronson and Jame
DealerLAB: People problems continue with losses in March
PUNTA GORDA, Fla. -- Last month, we discussed the importance of having the right people to execute your systems and processes. In this report, we see that people
You can drink from the garden hose and live to tell about it
Dear 1960s, I haven’t seen you in so many years, and I can’t tell you how much I miss you.
DealerLAB: Modest profit in February, but turnover hurts
PUNTA GORDA, Fla. — Bill Shenk’s Destination Powersports dealership was hit by a triple whammy early in 2014 but still managed to post a slight profit
The card read 'WOMAN'
A COUPLE of months ago I finally renewed my membership in a particular organization. (Yes, I’d let it lapse, but due to some personal reasons I forgot and l
Service generates profits beyond parts counter
A dealership’s reputation has a lot to do with how its service department performs.
Do the math: premiums can spur interest and drive traffic
During this past winter I was contacted by a dealer who’d recently bought an underperforming store struggling to generate floor traffic.
Life goes on: From baggers to blessed events
DEAR GRANDMA AND GRANDPA, I hope y’all are fine up there in Heaven. We are fine down here in Dallas. The long stinkin’ winter is finally over and I am
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Catching up with Ben Spies
Former MotoGP racer Ben Spies was at a recent Helmet House event, representing long-time sponsor, HJC helmets. I was interested in asking him if he planned a retu
Tucker Rocky reflects the aftermarket's upbeat mood
What a difference a year makes. We knew last weekend would be an interesting one, as it was the first coming-out party for Tucker Rocky since it had merged with
Do your homework so you know enough for your customers
‘Tis the season for new motorcycle releases and the accessories that accompany them. In that regard it doesn’t hurt to ask ourselves, “What do my customers
F&I can be the most profitable square footage in a dealership, if you get out of your own way
When we first started Dealership University in 2004, before the creation of Powersports Marketing, we focused exclusively on training dealers in all aspects of op
More women -- and more younger women -- are riding
When I started riding 50 years ago I never thought much, if at all, about the gender of other motorcyclists. I just assumed they were men. In the 1980s, when I be
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