I'VE TRAINED SALESPEOPLE across the country, and most of them at first sight seem to be doing what it takes to sell more units and make more money. However, i
YOU ARE FREAKIN' CRAZY! Yes, you! And it’s probably your own damned fault. Every day there is more to do and fewer resources with which to do it, right?
MY MAY 2012 COLUMN focused on strategies you can use to retain more Parts and Service earnings by reducing risky behaviors. One was to reduce risks associated wit
FORTY YEARS AGO THIS MONTH, with a B.A. degree clutched in my hot, sweaty hands, I landed my first post-college job. By a quirk of fate it was with a little compa
IF JAMES BROWN was the hardest working man in show business, another "South Carolinian,” KYMCO USA, has to be one of the hardest working companies in t
TWO POPULAR TRENDS in the vintage business involve pulling crusty old bikes from the brink of despair to resurrect them into cool café or bobber machines.
THIS IS AN UNSCIENTIFIC OBSERVATION, but it looks as if retail has turned the corner. At this time last year, our editors were posting online several stories a mo
THERE ARE 3.6 motorcycles in use for every 100 people living in the U.S. This exploits the importance of targeted marketing. It also illustrates that when you mar
WHILE MOST MOTORCYCLES are getting faster, quicker, sleeker and better handling than the previous year’s models, one brand bucking that trend and doing so q
TRIKES HAVE BEEN AROUND for a long time. When they debuted back in the early 1900s, they were destined for primarily commercial purposes, used to transport items
THIS MAY SOUND CRAZY, but I’m finding more and more similarities between the golf industry and the powersports industry. It all started when a friend of min
Road, track or trail, motorcycle riding is all movement. Whether it’s crosstown, cross-country or cross-continent, two wheels are locomotion. I know that fo
Pissed off? Under-capitalized? Short-staffed, micro-managed, floor-traffic-challenged … sound familiar? How the hell are you, the brick-and-mortar dealer,
I’ve been attending Dealer Expo since 1980, when I went there on a mission to determine whether it was worthwhile for my then-employer, Kawasaki Motors Corp
ANOTHER YEAR, another round of dealers filling out the lineup of the Top 100.
It’s always neat to see how grateful the dealers and dealership personnel are
I recently stumbled upon an old story, told by Temple University founder, Russell Conwell. The story was about an old Persian farmer from the mid-1800s who heard
I WAS LOOKING through some of the 2012 Top 100 Dealer competition entries recently. It’s an interesting group, varying not only geographically but, as expec
ONE OF THE SPECIAL joys of riding a motorcycle is finding a lonely road in the middle of nowhere. There’s no traffic, the towns are miles apart, and it&rsqu
DEAR GRANDMA and Grandpa, I hope things are going good up there in Heaven. Spring is here, and that’s always a good thing for us in the motorcycle industry.
WHAT DOES A motorcycle rider look like? Or an ATV enthusiast? Do they wear their hair a certain way? Do all men have mustaches? Do all women wear lots of dangling
