Columnists

"YOU GUYS GOT FREE BEER IN THERE?"  I was asked this question by a dealer while standing outside the door to a training seminar. My reply was, &ldq
Tory  Hornsby
REMEMBER WHEN THE OPINIONS of a few magazine editors, top celebrities and learned scientists helped us make our purchasing decisions? We used to live in a world o
Eric  Anderson
JUST THE OTHER DAY I was down at my local Napa Auto Parts store shopping for an inner primary bearing for my ’66 Shovelhead. There, a 20-something associate
Dave  Koshollek
OH, HOW I LAMENT the failure of powersports retailers to embrace technology in any meaningful way. There’s strong technogeek blood running through my veins,
Dennis  Johnson
ARE WE RELYING TOO MUCH on slick marketing and bountiful displays to attract the V-twin community? Or, is a better recipe for success more about making a personal
Dave  Koshollek
Ed Note: We first introduced you to Ask Fairless in November, and results were mixed. One reader threatened to cancel his free subscription to Dealernews. Another
Rick  Fairless
Beth  Dolgner
I FIND IT IRONIC when I read a press release announcing that, “Jimmy Smith, VP of Marketing for XYZ Inc., is departing the company after 10 successful years
Mike  Vaughan
I REMEMBER A time when there was no Internet. We did everything by hand and it wasn’t so bad. We had dictionaries, calculators and typewriters, and got by j
Rick  Fairless
THERE'S NO NEED to talk about the economy; it would just depress you. Instead, let’s think about the results of “hunkering down” on service
Dave  Koshollek
THE SHOPPING MALL has them hanging every 100 feet. They’re embedded in gas pumps. My bicycle store has two. The local dentist is promoting services on one i
Eric  Anderson
IF YOU'RE WAITING eagerly for 2010 to bring your business a boost, I've got some disappointing news for you. There isn't going to be a big industry tu
Joe  Delmont
I HAVE VISITED MANY motorcycle shops around the country and often I have the same reaction: Who is running this place? Why would they have dusty, dirty bikes on t
Rick  Fairless
Print is dead. There's no doubt you've seen or heard this phrase (or some variation thereof) when it comes to newspapers and magazines. All across the cou
Dennis  Johnson
TECHNOLOGY IS NOTHING NEW to most service departments. Ninety-five percent of vehicles now have electronic fuel injection and some sort of engine management syste
Dave  Koshollek
THERE HAS BEEN a lot of talk about "the state of the industry" and the down times we are experiencing. Well, I'm here to tell ya things are looking
Rick  Fairless
WHEN TOYOTA WENT SHOPPING for young car buyers for its Scion brand, it took the natural route into the pocketbooks and minds of Generation (Put-a-Letter-Here) &md
Dennis  Johnson
I saw several things at the 2007 Dealer Expo and V-Twin Expo that left me pleasantly surprised — it's a departure of sorts for me.
Joe  Delmont
Advertising. For some dealers it's easy, and for others it's hard. How much should I spend? Where should I spend it? How much should I pay for the creativ
Mike  Vaughan