Dealernews - April 01, 2010

Management
Dennis Johnson
Like a lot of dealers, Matthew and Mark Jackson started off by buying, repairing and selling used bikes before they ever made their way into an OEM franchise as t
Joe Delmont
Editor’s note: We’re making a change in our reporting for fiscal 2010. We’re switching stores. Shenk and a partner agreed to purchase the Punta
Rick Fairless
  IF YOU ARE READING THIS, I guess you survived this piss-poor winter and are still in business. Here in Dallas we’ve had record snowfall and one of th
Column: Mike Vaughan
Mike Vaughan
When I was a kid, I had a newspaper stand in front of the state liquor store near 45th and Roosevelt Way in Seattle. I lived on 63rd and would walk down to my sta
Sales
Eric Anderson
Neo-retro industrial. I just made that term up — sort of. The recent Bell helmet and corresponding advertisement for its “new” metal-flaked, pin
What’s the best method of getting customers in the door and sending them out with a new motorcycle or ATV? Well, according to our Top 100 dealers, there are
Holly J. Wagner
Back in the day, when someone said they were buying “on time,” they were doing it the old-fashioned way: Layaway. With credit tight, jobs scarce and c
Holly J. Wagner
WITH EVERY OTHER FACET of commerce available online, it was bound to happen. Once the economy started grinding down, online layaway companies sprang into the
Holly J. Wagner
“IT USED TO BE, 40 years ago, all my clients had layaway. Thirty years later, 5% had layaway. I attributed the change to credit cards,” says Howard Da
Service
Dave Koshollek
It’s spring, and your service department just went from tumbleweeds rolling past the lifts to a stampede of customers wanting their motorcycle serviced yest
With unit sales in the toilet, we found that a lot of our Top 100 dealers found profit elsewhere in the store, many of the focusing on the service department. Whi
CruzTools’ 3/8-inch-drive socket bit sets made the top 10 during Dealer Expo’s Kickstart product competition. Marketed as being high-quality but affor
Marketing
Todd Shafer
One thing that’s obvious from looking through the stacks of catalogs on your parts counter is that we are in an industry with an insane number of products f
Display
Presentation is key in retail, so here are some of the best display ideas from the Top 100.Donahue Harley-Davidson/Buell in Sauk Rapids, Minn., knows that display
It looks like dealers are branching out beyond their websites to attract that hard-earned customer dollar. Planet Powersports of Chadds Ford, Penn., has launched
Dealer Expo Wrapup
Skagit Powersports, a multiline dealership in Burlington, Wash., north of Seattle, was named the 2010 Dealer of the Year during the Top 100 Awards Ceremony held l
For the first time since entering U.S. market a decade ago, Dainese is exhibiting at Dealer Expo. It’s sharing Booth 3619 with sister brand AGV. The company
Arlo Redwine
Electric scooter maker Vectrix is having its official relaunch at this week’s Dealer Expo (Booth 2301). It will be offering special pricing on previous-year
Dennis Johnson
After years of being shut out from the Golden State due to its strict emissions laws for two-stroke motors, Genuine Scooter Co. has unveiled a Stella that’s
The vast majority of retailers are here to buy stuff, but you might not know that some dealers also are exhibiting at Dealer Expo. This year marks Motorcycle Supe
Joe Delmont
When representatives of the Italian motorcycle industry announced last November that they intended to launch a major motorcycle show in China this year, it caught
NADA (Booth 3243) is offering a free demo of its new valuation tool: Powersports Commercial Data Link, an online system that provides access to the latest NADA po
According to Saxx, it’s “time to change your underwear because your balls and legs could use some time apart.” Saxx touts itself as the “
Mike Lewis and Hal Ferrell are a couple of good ol’ boys from Mississippi who noticed that hunters wanted a 4x4 which no manufacturer was willing to build f
Scooter dealers looking for a little something-something for their selective customers may want to cruise by the Armadillo/Turbo Kit booth (1113) and check out th
Dealer Expo participants next year will enjoy a show floor that is easier to shop and navigate, and one that’s designed to keep traffic flowing from one end
While Motonation (Booth 2034) has some new additions to its Sidi and Vemar lineup, company honcho Bill Berroth says the spotlight this weekend is on the AGV Sport
Joe Delmont
If you’re looking for working capital for your small business, don’t count on getting it from your local banker anytime soon, says a leading economist
BikeCondom, a unique motorcycle cover made by BikeCondoms, took home the Dealer’s Choice award at the Kickstart New Product Competition last month at Dealer
It may have been a more casual awards ceremony this year, but Top 100 dealers arrived ready to enjoy the festivities. Highlights included Dennis Johnson’s i
CFMoto Powersports is recalling its V3 and V5 automatic motorcycles, model years 2005 to 2009, because they don’t have a foot brake as required by law.The u