Editor’s note: Dealer Lab is a joint effort between Dealernews and PowerHouse Dealer Services, a consulting firm run by former dealer Bill Shenk, detailing
Saying that Bill Carr is a fan of Ducati is kind of an understatement.
Underneath his soft-spoken demeanor lies a Ducati fan of epic proportions, one that prompte
I REMEMBER A time when there was no Internet. We did everything by hand and it wasn’t so bad. We had dictionaries, calculators and typewriters, and got by j
THE SHOPPING MALL has them hanging every 100 feet. They’re embedded in gas pumps. My bicycle store has two. The local dentist is promoting services on one i
There has been a lot of talk this year about changes in the number and types of franchised dealers operating in the United States and Canada, but there’s be
AT THIS POINT, many dealers have a well-established e-mail newsletter in addition to a growing presence on various social media sites. How about creating an oppor
A recent study indicates that customers tend to be much happier with dealerships that 1) follow up with them, and 2) perform repairs faster than the national aver
It’s been one year since Dealernews published its Green Issue (http://bit.ly/8JyFBc) featuring Jenny Frieze of Frieze Harley-
Davidson flexing her environme
Nobody knows what 2010 is going to bring to our industry. I’d love to be able to tell you that I looked into the future and saw that our industry is going t
Tom Crossman changes the face of fixtures, turning them into retail sculptures that could spruce up your store.
Perhaps what you’re looking for is a little
ONE OF THE SPECIAL joys of riding a motorcycle is finding a lonely road in the middle of nowhere. There’s no traffic, the towns are miles apart, and it&rsqu
DEAR GRANDMA and Grandpa, I hope things are going good up there in Heaven. Spring is here, and that’s always a good thing for us in the motorcycle industry.
WHAT DOES A motorcycle rider look like? Or an ATV enthusiast? Do they wear their hair a certain way? Do all men have mustaches? Do all women wear lots of dangling
