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The Learning Experience
Dealer Expo Updates
Why every dealer should enter the Top 100 competition
Here's the plan for Dealer Expo 2014
Formula for success: Measure twice, cut once
Time and money: Are we using them wisely?
A special meet-and-greet in Chicago
Dealernews - May 01, 2010
5 Questions: Greg Blackwell and Mark Blackwell
Brothers Greg Blackwell and Mark Blackwell are at the top of the game in their respective corners of the industry. We asked them to quiz one another on the ins an
Doug Douglas Motorcycles is all sparkle and grime
DOUG DOUGLAS MOTORCYCLES IS THE KIND OF PLACE that many people picture when they close their eyes and think of a motorcycle shop. There’s grease on the wall
Dealernews Top 100 2010: New deadlines, category changes
Twenty years ago, the publishers of Dealernews decided to launch an annual competition that would recognize dealerships for their efforts in store design and merc
Business software in the Internet age
LightspeedNXT users will have the choice this fall to ditch their servers. The software maker plans to sell an NXT system that runs on individual computers and us
Dealer Lab: February means big changes at dealership
Editor’s note: We’ve made a change in our reporting for fiscal 2010. We’ve
Ripping Through the Rockies With FirstGear and Tucker Rocky
First came the rain. Then came the hail. And then the sleet was upon us. For three days across the Colorado Rockies last fall the elements came at us in fits and
Dealernews new products: May 2010
Add-On Cover With switches Convenience and style merge in this accessory switch kit that doubles as a right master cylinder cover for the Honda GL1800. Lighted sw
Have you hugged your service tech today?
I was thinking about the columns I’ve written over the last five years, and the thought hit me that I’ve been pretty critical of technicians in the pa
Tools and shop equipment
Portable parts cleaner The five-gallon Oil Eater Table-Top Parts Cleaner measures 13 inches wide, 14 inches long and 5.5 inches deep. The water-soluble Oil Eater
Special section: Remembering Don J. Brown
Remembering Don Brown
If you’ve ever drawn a paycheck in the motorcycle business, you owe a note of gratitude to Don Brown. If you’ve ever ridden or admired a classic bike
How to handle a hijacking
By now, most of you are on the social media bandwagon in one form or another. You’ve got a Facebook page, a Twitter account, a MySpace page or even a blog o
Event planning 101: What's your desired result?
The editors have been pestering me for some time to write a column on event planning. I guess they think I might know a bit about it after almost 25 years of invo
Column: Joe Delmont
Customer service isn't dead
It’s easy today to wring your hands and really despair over the state of customer service by America’s retailers. There are plenty of examples of disi
Column: Mike Vaughan
There's more to powersports sales than new units
I usually ride on weekends. Some of the most convoluted roads are in California’s San Diego County within 20 miles of where I live, and I can string togethe
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You call it 'fly-over country,' but I call it home
In the last six months I have heard people refer to the geographical area between New York and California collectively as “the fly-over states.” Now,
DealerLAB: 2013 earnings up 76 percent but ...
... December move takes time away from sales PUNTA GORDA, Fla. — Bill Shenk’s Destination Powersports dealership finished the year ended Dec. 31, 201
Dyno discipline: 10 tips for consistent results
Obtaining consistent dynamometer test results requires disciplined actions when setting up the vehicle and performing the tests themselves.
How to grow your herd (and keep the fence intact)
MANY FACTORS contribute to a dealership’s ability to achieve continual growth year after year, but one of the biggest and most influential components is the
A love letter to the custom bike industry
Dear Custom Motorcycle Industry, I’m writing you today out of much love and respect.
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