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Dealer Expo Updates
Why every dealer should enter the Top 100 competition
Here's the plan for Dealer Expo 2014
Formula for success: Measure twice, cut once
Time and money: Are we using them wisely?
A special meet-and-greet in Chicago
Dealernews - November 01, 2012
Why Seltzer Powersports moved to multiline
ONE DAY IN 2004, Steve Seltzer and a buddy were drinking beer and talking, as guys do, about their futures, and where they were headed. Seltzer was a little bit f
Job openings, continuing education — and the future of the powersports industry
I RECENTLY HAD A conversation with Jan Plessner. You may know her from Kawasaki, where she spent many years heading up the OEM’s marketing efforts. Plessner
Accessory3 fills aftermarket niche for OEM trikes
JUST ABOUT ANYBODY who’s dealt with Harley-Davidson in the past three decades has run across Ron Hutchinson, or at least some of his work. In a career that
Dealer LAB: Destination Powersports posts $24K earnings improvement
EDITOR'S NOTE: The Dealer LAB project is a joint effort between Dealernews and PowerHouse Dealer Services, a consulting firm run by Bill Shenk, detailing his
Training your staff is easier (and cheaper) than you think
AS A CUSTOMER in your store, I am a prima donna. I am the guy with the wallet, and I want special treatment. When properly trained customer service and salespeopl
The 2012 OEM report card
THE MARRIAGE BETWEEN franchised dealers and their vehicle manufacturers is a bit worse for wear, judging by the scores dealers levied in this year’s OEM Rep
Winter to-do: Floor work, big rebuilds, and getting rid of 'that one guy'
IT IS NOVEMBER, and that means it’s transformation time; time to transform your Service department by taking advantage of the slow winter months to revise p
JIMS flywheel lock is ‘mighty’ handy for repairs
FROM JIMS USA comes tool No. 753, otherwise known as the Mighty Bite Flywheel Lock Tool. Designed for Harley-Davidson Twin Cams. The tool holds the vehicle’
Clymer updates manual for Suzuki Savage, Boulevard
CLYMER HAS THE M384-5 repair manual, which covers the Suzuki LS650 Savage and the Boulevard S40 from 1986 to 2012 (previous versions of the manual only covered mo
Six steps to fuel holiday sales at your dealership
WHAT'S YOUR DEALERSHIP doing to capture the attention of holiday shoppers this season? Did you know your customers expect you to market to them? In fact, if y
Can hard work kill you?
DEAR GRANDMA AND GRANDPA, I hope Heaven is treating y’all good. I’m sorry it’s been so long since my last letter. We have been really busy here
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You call it 'fly-over country,' but I call it home
In the last six months I have heard people refer to the geographical area between New York and California collectively as “the fly-over states.” Now,
DealerLAB: 2013 earnings up 76 percent but ...
... December move takes time away from sales PUNTA GORDA, Fla. — Bill Shenk’s Destination Powersports dealership finished the year ended Dec. 31, 201
Dyno discipline: 10 tips for consistent results
Obtaining consistent dynamometer test results requires disciplined actions when setting up the vehicle and performing the tests themselves.
How to grow your herd (and keep the fence intact)
MANY FACTORS contribute to a dealership’s ability to achieve continual growth year after year, but one of the biggest and most influential components is the
A love letter to the custom bike industry
Dear Custom Motorcycle Industry, I’m writing you today out of much love and respect.
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