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Dealer Expo Updates
Dealer Expo 2014: Behind the decision... and the promise
Powersports Marketing named to Inc. 5000
New 'sweet home': Dealer Expo moves to Chicago's McCormick Place
Federal authorities crack down on bogus 'Fair Guide'
MIC names Blackwell chairman, Burleson vice chair
Dealernews - November 01, 2012
Why Seltzer Powersports moved to multiline
ONE DAY IN 2004, Steve Seltzer and a buddy were drinking beer and talking, as guys do, about their futures, and where they were headed. Seltzer was a little bit f
Job openings, continuing education — and the future of the powersports industry
I RECENTLY HAD A conversation with Jan Plessner. You may know her from Kawasaki, where she spent many years heading up the OEM’s marketing efforts. Plessner
Accessory3 fills aftermarket niche for OEM trikes
JUST ABOUT ANYBODY who’s dealt with Harley-Davidson in the past three decades has run across Ron Hutchinson, or at least some of his work. In a career that
Dealer LAB: Destination Powersports posts $24K earnings improvement
EDITOR'S NOTE: The Dealer LAB project is a joint effort between Dealernews and PowerHouse Dealer Services, a consulting firm run by Bill Shenk, detailing his
Training your staff is easier (and cheaper) than you think
AS A CUSTOMER in your store, I am a prima donna. I am the guy with the wallet, and I want special treatment. When properly trained customer service and salespeopl
The 2012 OEM report card
THE MARRIAGE BETWEEN franchised dealers and their vehicle manufacturers is a bit worse for wear, judging by the scores dealers levied in this year’s OEM Rep
Winter to-do: Floor work, big rebuilds, and getting rid of 'that one guy'
IT IS NOVEMBER, and that means it’s transformation time; time to transform your Service department by taking advantage of the slow winter months to revise p
JIMS flywheel lock is ‘mighty’ handy for repairs
FROM JIMS USA comes tool No. 753, otherwise known as the Mighty Bite Flywheel Lock Tool. Designed for Harley-Davidson Twin Cams. The tool holds the vehicle’
Clymer updates manual for Suzuki Savage, Boulevard
CLYMER HAS THE M384-5 repair manual, which covers the Suzuki LS650 Savage and the Boulevard S40 from 1986 to 2012 (previous versions of the manual only covered mo
Six steps to fuel holiday sales at your dealership
WHAT'S YOUR DEALERSHIP doing to capture the attention of holiday shoppers this season? Did you know your customers expect you to market to them? In fact, if y
Can hard work kill you?
DEAR GRANDMA AND GRANDPA, I hope Heaven is treating y’all good. I’m sorry it’s been so long since my last letter. We have been really busy here
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Paying for performance: What to consider
IT'S NO SECRET that most technicians want more pay. Checking out websites such as www.myplan.com and www.salary.com, you'll see that motorcycle mechanics&
The discipline of showing up
It’s late October as I write this. We’re down one staff editor, two are traveling, another one’s on vacation, and I’ve got a head cold. Bu
DealerLAB: Leaner, meaner and ready for a new location
Revitalized parts, service, accessory departments fueling sales as our Dealer LAB gets ready for a big move.
Kawasaki to focus on product growth, inventory management
THIS YEAR'S KAWASAKI dealer meeting, held in August in San Diego, was short on new product but long on strategy. Richard Beattie, newly hired chief marketing
Polish the stinkin’ motor!
Dear Grandma and Grandpa, I hope ya’ll are doing well. We are good and hot down here in Texas as I write this. It’s 100-plus degrees, but this is Dal
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