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Dealer Expo Updates
Kawasaki pavilion at Dealer Expo will be a special training oasis for all dealers
MMI brings diagnostics training program to 2014 Dealer Expo
Sta-Bil additive protects above, below fuel line
DealerNEWS ALERTS win national editorial honors
Author, consultant Mark Rodgers returns to Dealernews with new column
Dealernews - November 01, 2013
Dealer Expo Update
Dealer Expo 2014: Behind the decision... and the promise
DEALER EXPO in 2014 will be a brand-new show addressing the industry’s current – and future – needs. It’s a complete restructuring of the
Heated gear extends the riding season
Extend your customers’ riding season — with a little extra voltage.
A 'whatever' culture will ruin your business
I RECENTLY HEARD a story about a boy from L.A. (you know, lower Alabama). He was the son of a traveling horse trainer who went from stable to stable, ranch
Best for you, or best for me?
IT SEEMS LIKE MANY of the poor customer service stories I’ve been exposed to lately could have gone off better if the customer service person just sl
They're mighty in McHenry
“BEING A SMALL STORE in the world of Harley-Davidson is sort of out of the norm,” says McHenry Harley-Davidson GM Chris Hoak. “We have to maximi
Distributor Report Card 2013
Dealernews surveyed retailers in August and September, asking them to grade their distributors on criteria ranging from ordering, customer support, product qualit
DealerLAB: Leaner, meaner and ready for a new location
Revitalized parts, service, accessory departments fueling sales as our Dealer LAB gets ready for a big move.
Polish the stinkin’ motor!
Dear Grandma and Grandpa, I hope ya’ll are doing well. We are good and hot down here in Texas as I write this. It’s 100-plus degrees, but this is Dal
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Catching up with Ben Spies
Former MotoGP racer Ben Spies was at a recent Helmet House event, representing long-time sponsor, HJC helmets. I was interested in asking him if he planned a retu
Tucker Rocky reflects the aftermarket's upbeat mood
What a difference a year makes. We knew last weekend would be an interesting one, as it was the first coming-out party for Tucker Rocky since it had merged with
Do your homework so you know enough for your customers
‘Tis the season for new motorcycle releases and the accessories that accompany them. In that regard it doesn’t hurt to ask ourselves, “What do my customers
F&I can be the most profitable square footage in a dealership, if you get out of your own way
When we first started Dealership University in 2004, before the creation of Powersports Marketing, we focused exclusively on training dealers in all aspects of op
More women -- and more younger women -- are riding
When I started riding 50 years ago I never thought much, if at all, about the gender of other motorcyclists. I just assumed they were men. In the 1980s, when I be
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