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Dealer Expo Updates
Author, consultant Mark Rodgers returns to Dealernews with new column
Top 100: 2014 winners packages announced
Former Alpinestars marketing manager joins Dealer Expo team
SilverWolf motor kit converts golf cars into 4WD utility vehicles
Dealernews expands as Savas becomes VP, general manager
Dealernews - November 01, 2013
Dealer Expo Update
Dealer Expo 2014: Behind the decision... and the promise
DEALER EXPO in 2014 will be a brand-new show addressing the industry’s current – and future – needs. It’s a complete restructuring of the
Heated gear extends the riding season
Extend your customers’ riding season — with a little extra voltage.
A 'whatever' culture will ruin your business
I RECENTLY HEARD a story about a boy from L.A. (you know, lower Alabama). He was the son of a traveling horse trainer who went from stable to stable, ranch
Best for you, or best for me?
IT SEEMS LIKE MANY of the poor customer service stories I’ve been exposed to lately could have gone off better if the customer service person just sl
They're mighty in McHenry
“BEING A SMALL STORE in the world of Harley-Davidson is sort of out of the norm,” says McHenry Harley-Davidson GM Chris Hoak. “We have to maximi
Distributor Report Card 2013
Dealernews surveyed retailers in August and September, asking them to grade their distributors on criteria ranging from ordering, customer support, product qualit
DealerLAB: Leaner, meaner and ready for a new location
Revitalized parts, service, accessory departments fueling sales as our Dealer LAB gets ready for a big move.
Polish the stinkin’ motor!
Dear Grandma and Grandpa, I hope ya’ll are doing well. We are good and hot down here in Texas as I write this. It’s 100-plus degrees, but this is Dal
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Do your homework so you know enough for your customers
‘Tis the season for new motorcycle releases and the accessories that accompany them. In that regard it doesn’t hurt to ask ourselves, “What do my customers
F&I can be the most profitable square footage in a dealership, if you get out of your own way
When we first started Dealership University in 2004, before the creation of Powersports Marketing, we focused exclusively on training dealers in all aspects of op
More women -- and more younger women -- are riding
When I started riding 50 years ago I never thought much, if at all, about the gender of other motorcyclists. I just assumed they were men. In the 1980s, when I be
The 1950s beckoned, so I bought a drug store
Dear Grandma & Grandpa, I hope y’all are good up there in Heaven. We are doing pretty dang good down here in Dallas. I have some exciting news to share wit
Why breaking even on service is outdated thinking
A dealership’s reputation has a lot to do with how its service department performs. Admittedly, there are dealerships that have a strong reputation for other t
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