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Dealer Expo Updates
Leading MAG brands to exhibit at Dealer Expo, IMS
RunAround is Mustang's lowest, leanest seat
Hornet racks, rails can double storage capacity
Spectro names Alex Josefson president as Miller retires
ADP Dealer Services to become CDK Global after spinoff
Dealernews - November 01, 2013
Dealer Expo Update
Dealer Expo 2014: Behind the decision... and the promise
DEALER EXPO in 2014 will be a brand-new show addressing the industry’s current – and future – needs. It’s a complete restructuring of the
Heated gear extends the riding season
Extend your customers’ riding season — with a little extra voltage.
A 'whatever' culture will ruin your business
I RECENTLY HEARD a story about a boy from L.A. (you know, lower Alabama). He was the son of a traveling horse trainer who went from stable to stable, ranch
Best for you, or best for me?
IT SEEMS LIKE MANY of the poor customer service stories I’ve been exposed to lately could have gone off better if the customer service person just sl
They're mighty in McHenry
“BEING A SMALL STORE in the world of Harley-Davidson is sort of out of the norm,” says McHenry Harley-Davidson GM Chris Hoak. “We have to maximi
Distributor Report Card 2013
Dealernews surveyed retailers in August and September, asking them to grade their distributors on criteria ranging from ordering, customer support, product qualit
DealerLAB: Leaner, meaner and ready for a new location
Revitalized parts, service, accessory departments fueling sales as our Dealer LAB gets ready for a big move.
Polish the stinkin’ motor!
Dear Grandma and Grandpa, I hope ya’ll are doing well. We are good and hot down here in Texas as I write this. It’s 100-plus degrees, but this is Dal
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The road to YES: Three skills you must master to succeed in sales
LET’S HOPE you’re not the average salesperson. Because, according to The Sales Board Inc.’s study of more than 16,000 customers and 300 salespeople in 25 in
You will grow old; you can grow rich
I feel rich. I met my wife, Theresa, while working at a Harley dealer show 16 years ago (she worked for The Motor Co. at the time) and she’s been the highlight
Don't hang up! Your phone skills can improve your closing ratio
I was recently attending a dealer 20 group meeting where the homework assignment had been to call the service and sales department for the dealer on the roster be
Dress codes at the golf course and bad restaurant seating give me the bell-bottom blues
Dear Grandma and Grandpa, I hope y’all are good up there in Heaven. We are burning up down here in Texas. Well, maybe not “burning up,” but it’s dang hot
Catching up with Ben Spies
Former MotoGP racer Ben Spies was at a recent Helmet House event, representing long-time sponsor, HJC helmets. I was interested in asking him if he planned a retu
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