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Dealernews - November 01, 2013
Dealer Expo Update
Dealer Expo 2014: Behind the decision... and the promise
DEALER EXPO in 2014 will be a brand-new show addressing the industry’s current – and future – needs. It’s a complete restructuring of the
Heated gear extends the riding season
Extend your customers’ riding season — with a little extra voltage.
A 'whatever' culture will ruin your business
I RECENTLY HEARD a story about a boy from L.A. (you know, lower Alabama). He was the son of a traveling horse trainer who went from stable to stable, ranch
Best for you, or best for me?
IT SEEMS LIKE MANY of the poor customer service stories I’ve been exposed to lately could have gone off better if the customer service person just sl
They're mighty in McHenry
“BEING A SMALL STORE in the world of Harley-Davidson is sort of out of the norm,” says McHenry Harley-Davidson GM Chris Hoak. “We have to maximi
Distributor Report Card 2013
Dealernews surveyed retailers in August and September, asking them to grade their distributors on criteria ranging from ordering, customer support, product qualit
DealerLAB: Leaner, meaner and ready for a new location
Revitalized parts, service, accessory departments fueling sales as our Dealer LAB gets ready for a big move.
Polish the stinkin’ motor!
Dear Grandma and Grandpa, I hope ya’ll are doing well. We are good and hot down here in Texas as I write this. It’s 100-plus degrees, but this is Dal
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