American Heritage Motorcycles demonstrates power in numbers

Everyone likes the idea of the historic, multigenerational motorcycle shop. You know the type: born out of pure passion, persisting through ups and downs for decades, and run by the original owner’s descendants several generations on. It’s a story that resonates with authenticity and commitment, and customers feel a kinship with those stores. Despite its name, American Heritage Motor...

Central Texas Powersports feeds the SxS, cruiser and commuter lifestyles

GEORGETOWN, Texas - Central Texas Powersports just celebrated its 10th year in business, hosting a big celebration fitting of a store decked out like an Old West town. Several business strategies for vehicles and PG&A have helped owner and GM Steve Littlefield weather economic ups and downs. When Littlefield first bought the Yamaha and Suzuki dealership in 2004, it was 6,500 squa...

Tom Hannum, a third-generation owner, has a simple mission

THE PRESSURE’S ON for Tom Hannum III - but not for the reason you might think. Hannum’s grandfather and father started the family dealership 60 years ago by selling a Ford dealership and buying a Harley-Davidson sales and service agreement. The store moved in 1959 from Crum Lynne, Pa., to Media. In 2000, the Hannum family opened a second location in Chadds Ford, Pa. The Media store has si...

Wilkins H-D says secret to success -- is no secret

THIS IS NOT a riveting, tell-all story. Here, you won’t find the silver bullet to instant success, the magic catalyst to turn around an ailing business or the secret sauce to stability. Because things don’t exist, according to John Lyon, co-owner and general manager of Wilkins Harley-Davidson in Barre, Vt. So why keep reading?  Because as winners in the

BMW of Riverside leads from the front

Starting as a new dealership in April 2010, BMW Motorcycles of Riverside produced year-over-year growth figures above and beyond BMW’s already strong numbers. Due to a combination of aggressive leadership, hands-on participation in the sport and the right location, dealer principal Dan Schoo now finds himself at the helm of one of the strongest BMW dealers in the nation. Schoo ...

Kate Ribar 'has it made' at Renegade H-D

IF MOVING TARGETS are harder to hit, Kate Ribar has nothing to worry about.

Building Your Business

Planning

CHICAGO, Ill. and SANTA MONICA, Calif. - Every powersports business makes use of an attorney, an insurance agent, an accountant, a real estate agent, a financial
RICHMOND, Va. - Scoot Richmond is holding a grand reopening Saturday, celebrating an expansion that took place while the shop remained open to accommodate adding
SAVANNAH, Ga. - Savannah Harley-Davidson broke ground Sept. 3 on a new five-acre dealership complex. Plans call for a 50,000 sq. ft. rider training course as well
PORTLAND, Ore. – Industry entrepreneurs have turned to crowdfunding – microfunding from online donors – to finance everything from the documenta
STURGIS, S.D. – It’s only been open a few months, but Indian Motorcycle Sturgis says it is already breaking away from the pack when it comes to b
ALBUQUERQUE, N.M. – Indian Motorcycle of Albuquerque has hired Mike Carson to be the dealership's general manager when it opens this fall. Carson began

Vehicles

CF Moto had its engines tested at a different lab, received new EPA approvals and is looking to put the whole thing behind them, says attorney.
LAS VEGAS, Nev. - Suzuki Motors of America Inc. (SMAI) is committed to two things: developing and selling motorcycles, scooters and ATVs, and clearing existing in
KANSAS CITY, Mo. - APT MotoVox Group has launched an e-commerce website to sell its newly acquired MotoPed line of vehicles.  MotoPed debuted last December i
COLOGNE, Germany – Not content with packing an 1195cc superbike-derived motor into the existing 1190 Adventure range, KTM has just officially launched the n
COLOGNE, Germany – Unsurprisingly, BMW chose the Intermot show in its home market to unveil three new models for 2015. The first is a modest update for the
Klim XC Series ready to race The XC Series of pants, jerseys and gloves is Klim’s inaugural line of off-road racing spec apparel. The XC pants ($169.99) hav

Aftermarket

CHIGAGO, Ill. – Fox Powersports said it will open a Harley-Davidson apparel and riding gear store on Chicago’s tony Magnificent Mile, where it will se
MEMPHIS, Tenn. - Fulmer Helmets and its sister company Memphis Car Audio have partnered with the custom fairing and bag lid designers at 1 Off Creations to offer
BOISE, Idaho - Western Power Sports' young HardDrive V-twin business is rumbling with the addition of product lines and a consumer media campaign designed to
IT USED TO BE that a brand’s casual wear lineup consisted of a few T-shirts with a logo, and maybe a hoodie or two for colder weather. There is a lot more v
  The R4 Pro neck brace ($179) from EVS Sports is a premium version of the brand’s existing R4. Updates include a carbon fiber top and biofoam combined
SOMERSET, WIs. – Kuryakyn USA is a well-known brand in the custom accessory marketplace, but with the launch of Crusher Performance, it aims to grow its mar

Top 100

Powersports industry’s largest, longest running and most prestigious retail competition will celebrate dealer excellence at Dec. 4 awards dinner and gala du
Here are the winners of the 2014 Dealernews Top 100 Dealer Competition, listed geographically.
CHICAGO, Ill., and SANTA MONICA, Calif. - Dealernews announces that Western Power Sports (WPS) will be the presenting sponsor of the Top 100 Dealer awards program
CHICAGO, Ill. - The Dealernews Top 100 Dealer Awards Gala will be held Thursday, Dec. 4, at the historic Palmer House Hilton in downtown Chicago. The event will h
SANTA MONICA, Calif. - Dealernews has announced the list of benefits Top 100 Dealers and special prize winners will receive for the 23rd Annual Top 100 Dealer Com
COLUMBUS, Ohio – Iron Pony Motorsports has hired former American Motorcyclist Association national riding manager Dave Hembroff as special projects director

Customers

WAVERLY, W.Va. – West Virginia ATV riders have a new option in the ATV Adventures park in Wood County’s Mountwood Park. The 600-acre ATV course opened
SANTA MONICA, Calif. - The 11-city tour of the Progressive International Motorcycle Shows kicks off later this month in Northern California, and will reach the fo
ATLANTA, Ga. – Pretty much everyone knows by now that businesses need some kind of customer relationship management (CRM) to keep customers coming back, and
HUDSON, Wis. – Big things are happening at the former Mondus Motorsports: new owners, a new name and a new, larger facility under construction in New Richmo
STUART, Fla. – An autistic teen whose video-recorded beating at the hands of bullies went viral is healing with the help of the staff of Treasure Coast Harl
LEESBURG, Fla. – Visitors are expected to come from far and wide when three cast members of the FX television show "Sons of Anarchy" — Tommy

Market Forecasts

Arctic Cat dealers struggle with price competition in Q3 Dealer Sentiment Index survey

ARCTIC CAT dealers reported decreasing demand for their vehicles in the latest Baird/Dealernews Dealer Sentiment Index survey, but their outlook actually seems to be getting better. Still, dealers reported difficulties in shedding inventory, and cited challenges in overcoming price competition and discounts by other brands. 13.0 Arctic Cat Dealer Sentiment I...

Running Your Business

Administration

HOFFMAN ESTATES, Ill. – ADP Dealer Services has officially become CDK Global Inc. following its Sept. 30 spinoff from Automatic Data Processing Inc. CDK Rec
THE BUCK STOPS HERE. A chief executive officer is the single person responsible for a company’s performance. He or she is the leader of the entire organizat
JUPITER, Fla. - F&I and dealer development provider RpmOne has upgraded its website to include a virtual training center and Instant Quote System, a web-based
THIS IS NOT a riveting, tell-all story. Here, you won’t find the silver bullet to instant success, the magic catalyst to turn around an ailing business or t
The Sea-Doo Spark has proven to be a double-edged sword for retailers, according to a new Dealernews/Baird research survey of BRP dealers.  
DULUTH, Minn. – ARI Network Services, Inc. has officially opened its new facility of more than 25,000 sq. ft. The company invested more than $500,000 in the

Financials

CHICAGO, Ill. and SANTA MONICA, Calif. - Every powersports business makes use of an attorney, an insurance agent, an accountant, a real estate agent, a financial
BUFFALO, N.Y. - Equipment financing provider Blue Bridge Financial says it is beefing up its national sales and management team as it develops offerings in s
WHEN WE FIRST STARTED Dealership University in 2004, before the creation of Powersports Marketing, we focused exclusively on training dealers in all aspects of op
PUNTA GORDA, Fla. -- April was a huge turnaround month for Destination Powersports as the dealership sold a record 76 new and pre-owned units and posted a net inc
PUNTA GORDA, Fla. -- Last month, we discussed the importance of having the right people to execute your systems and processes. In this report, we see that people
PUNTA GORDA, Fla. — Bill Shenk’s Destination Powersports dealership was hit by a triple whammy early in 2014 but still managed to post a slight profit

Inventory

ARCTIC CAT dealers reported decreasing demand for their vehicles in the latest Baird/Dealernews Dealer Sentiment Index survey, but their outlook actually seems to
INDIALANTIC, Fla. -- A Harley-Davidson dealership in a large metro area in the South is seeking a parts manager through powersports recruiter Lonski & Associa
HOFFMAN ESTATES, Ill. – ADP Dealer Services has officially become CDK Global Inc. following its Sept. 30 spinoff from Automatic Data Processing Inc. CDK Rec
CHICAGO, Ill. – The powersports industry is growing, thanks in part to a healthier retail sector, according to performance data from GE Capital, Commercial
COMMENTS from BRP/Can-Am dealers responding to the latest Dealer Sentiment Index survey:
SANTA MONICA, Calif. – Dealer Expo announces that asset management expert Mel Selway of P.A.R.T.S.* will create a Model Store Room for the DX Dealership --

Legal/HR

INDIALANTIC, Fla. -- A multi-line metric powersports dealership group based in the southeast is seeking a human resources/insurance specialist. Candidates should
MILWAUKEE, Wis. – A Wisconsin appeals court has upheld an employee’s claim that Rice Lake Harley-Davidson engaged in wage discrimination on the basis
LOS ANGELES, Calif. - Can an OEM tell its dealers where to go? A lawsuit filed Aug. 22 in federal court may decide. A Southern California dealer has sued Harley-D
LAKE ELSINORE, Calif. - Side-by-side dealers in California now receive the same protections motorcycle and ATV dealers do, thanks to new legislation signed by Gov
HOFFMAN ESTATES, Ill. - ADP Dealer Services Inc. will operate under the name CDK Global Inc. once the spinoff from ADP is completed, the company announced. CDK Gl
PANAMA CITY BEACH, Fla. - The owner of a scooter rental business has sued Bay County and the City of Panama City Beach, claiming ordinances that would require saf

Training

SANTA MONICA, Calif. and CHICAGO, Ill. - More than 4,000 retailers have already registered for the 2014 Dealernews International Powersports Dealer Expo, to be he
Mark Rodgers started at Hannum’s Harley-Davidson near Philadelphia, Pa., before moving to The Motor Co. in 1990. In 1998, he and his wife, Amy, started thei
SANTA MONICA, Calif. – The Motorcycle Mechanics Institute (MMI) a division of Universal Technical Institute, will deliver two half-day ‘master’
SANTA MONICA, Calif. - Dealernews welcomes retail sales consultant, award-winning speaker and best-selling author Mark Rodgers as a regular contributor, starting
'TIS THE SEASON for new motorcycle releases and the accessories that accompany them. In that regard it doesn’t hurt to ask ourselves, “What do my
IN MY April article, I covered the importance of having a training plan and continuously improving it. Having a training system in place separates elite dealers f