Cycle Center of Denton
You, our Customer, are the reason we are in business. Each employee of Cycle Center of Denton is dedicated to the fun and safety of everyone who enters our doors. We are committed to offering quality products from reputable manufacturers and fulfilling each transaction with a genuine smile.
"Our Mission" is to perform all services beyond your expectations and to provide total satisfaction during every visit. You deserve nothing less than our very best...count on it!
Showroom Design and Layout
Every square inch of Cycle Center of Denton was thoroughly thought out and planned for a positive customer experience and our main goal of exceptional customer service.Cycle Center of Denton is family-owned and family-oriented. We encourage our customers to bring the whole family in and offer a kids' fun zone with games and a 41-inch flat screen so mom and dad can have a look around.
Our apparel and accessories department surrounds the major units with everything riders of all ages could ever want or need. We utilize moveable displays so the showroom is constantly changing to keep our customers intrigued and updated on the latest products our vendors have to offer.
Integrated within the apparel and accessories is our huge selection of chemicals and cleaners over in what we call "Western Town." Bolt-on parts are displayed throughout on slatwalls complete with demos and examples of installs. We offer men’s and women’s fitting rooms along with a boot area designed specifically for trying on all of the footwear Cycle Center of Denton has to offer. It contains benches, easy-to-find boot cubbies, wall displays, and a large island which we utilize not only for boot storage but for food and beverage space during our popular ladies' nights!
At Cycle Center of Denton, there is always an associate there to help you! We don’t believe in the counter barrier, therefore we have 4 POS kiosks set up throughout the showroom so that the customer has a comfortable and inviting experience when making a purchase. Customers are more than welcome to come around the kiosk and work with their CCOD specialist directly on the computer for online parts look-up or thumb through the catalogs.
All of our offices, with exception to our sales manager, are set up along the right side of the building upon arrival into the dealership. Each has a large window that faces out into the showroom for greater visibility of traffic and our doors are always open to each and every customer. The sales manager is positioned in the center of the showroom with an elevated platform office with 48”-high walls topped off with 8 inches of glass so he can see the floor at all times. On either side of the sales manager are sales call centers, where our sales personnel follow up on leads and can easily see the showroom and inventory to fully assist a caller’s question.
Lastly, Cycle Center of Denton offers a large conference room that any organization is free to use. Vendors use it to educate us about new products; DSMs use it to train us on new models along with promotional videos, and every weekend a motorcycle safety course is taught to new and existing riders. We recently hosted a First Aid and CPR/AED certification class through the American Heart Association.
Every square inch of Cycle Center of Denton was thoroughly thought out and planned for a positive customer experience and our main goal of exceptional customer service.
Training and Employee Motivation Practices
Commitment to Customer Service
Involvement in the Community