We are committed to becoming Central Pennsylvania’s leading provider of motorcycles, trikes, all-terrain and utility vehicles, motor scooters, personal watercraft, power equipment, and accessories.
To achieve and maintain this vision, the owners and each of our employees need to focus on each and every prospect and customer and remain committed to providing:
• Top-notch service, before, during and after the sale
• A wide variety of products, color choices, options, accessories and clothing
• A first-class retail environment that is neat, clean and designed as a “destination” that will bring prospects and customers back time and time again.
Our owner and employees must work together as a team that is committed to TCS: “Total Customer Satisfaction.”
We must meet or exceed our commitments for on-time service, charge a fair price for the goods and services we provide, and focus on building long-term relationships with our customers, suppliers, employees, and the communities we serve.
Each of us must be accountable, not only to the company but also to our customers and to each other. We need to provide consistently good service, and follow through with the promises that we make to our customers each and every day.