Last call! The final in a series of three MIC Dealer Roundtables takes place October 21 at 10 a.m. MIC Symposium Series episode #15: Dealer Roundtable, Part 3 will be moderated by Gart Sutton, GSA, Best Operators 20 Group and the panelists include current Dealernews cover dealer Alexander Smith, General Manager of Malcolm Smith Motorsports in Riverside, California; and Jason Heller, General Manager of Midland Powersports in Midland, Texas.
For Dealers & General Managers: A deep-dive into current and relevant topics that will provide solutions on improving your staffing, inventory and bottom-line.
For Aftermarket and Vehicle Manufacturers / Distributors: Discover valuable insights on (a) improving the customer experience, (b) maximizing existing resources, and (c) growing your business.
Among the topics covered, the panel plans to examine:
- New metric benchmarks in today's new normal.
- Finding, compensating, and keeping exceptional employees.
- Better utilizing technology to handle backlogs and staff shortages.
- Technician accountability and customer service goodwill issues.
- Social Best Practices. Risk, reward, and free.
Speaking of free, this session is free of charge for Dealers and MIC Members. Register here:
https://www.eventbrite.com/e/mic-symposium-series-dealer-roundtable-part-3-moderated-by-gart-sutton-tickets-176756171467