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SOFTWARE GLITCH RESULTS IN NHTSA RECALL

  • Dealernews
  • Mar 06, 2024

 

Apparently all 523 Del Mar’s released to market have software bug serious enough for National Highway Traffic Safety Administration (NHTSA) to issue a recall notice effective immediately. LiveWire Recall – VSC Software May Cause Engine Shutdown states that “An unexpected powertrain shutdown can cause a loss of drive power, increasing the risk of a crash.”

NHTSA Campaign Number: 24V149000

Manufacturer: LIVEWIRE EV, LLC

Components: ELECTRICAL SYSTEM

Potential Number of Units Affected: 523

MAKE/MODEL MODEL YEAR(S)

LIVEWIRE EV S2 DEL MAR 2024

Summary: LIVEWIRE EV, LLC (LiveWire) is recalling certain 2024 S2DM (S2 Del Mar) motorcycles. The Vehicle Supervisory Control (VSC) software may initiate and cause a powertrain shutdown as a result of internal software voltage thresholds being exceeded.

Remedy: LiveWire will release an over-the-air (OTA) software update. Owner notification letters are expected to be mailed March 5, 2024. Owners may contact LiveWire customer service at 1-855-387-4337. LiveWire’s number for this recall is 1001.

Notes: Dealers may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to:

www.nhtsa.gov

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