Thursday, December 4, 2014 | admin
From the Dealernews archives
CHICAGO, IL – If you’re in the powersports business because it’s sexy, get over it. The powersports business is sexy, but just like a Victoria’s Secret fashion show, it looks great because of planning, discipline and precisely orchestrated management.
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Dealers managing a team of advisors frequently reap the rewards.“It’s rare that we don’t find $150,000 to $200,000 that you are just walking by.”
– Bob Mintz, retail attorney
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“Dealers are focused on the sexy part, the shiny stuff,” consultant Bob Clements told the audience at the “Customer First Alliance: Building Your Dream Team” panel discussion at the Dealernews National Retail Conference. Instead, they should focus on creating a successful culture that clearly communicates big picture strategy, empowers employees to execute it and rewards them when they do well.